The Future of Employee Benefits


About

Your Full-Service Benefit Management Company

As a third-party administrator and claims adjudicator, CBP supports our clients in the management of their Employee Benefit Plans. We are committed to improving employee satisfaction while also reducing costs.

How do we stand out from our competitors? CBP provides a user-friendly and sophisticated software called ProHealth; this software has been tailored to the needs of Plan Advisors, Sponsors and Members. In addition to being easy to use, our software is distinguished by its capacity to use multiple insurance carriers on one Benefit Plan, and for a high level management of pharmaceutical products. Joining the CBP family will make your business a more competitive player. We promise you won’t regret it. To learn more about the ProHealth software read the section below; to contact us directly click here.

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What is ProHealth?

ProHealth is a user-friendly software designed for Employee Benefits plans. It gives Plan Advisors and Sponsors the business tools to remain competitive, while streamlining repetitive task and giving online access to files and resources. Never has the internal management of Benefit Plans been made so easy.

Who uses ProHealth? Plan Advisors, such as Insurance Brokers or Third Party Administrators; Plan Sponsors, such as Unions, Associations and Employers; and Plan Members, such as Employees and their Dependants.

What ProHealth means for a:


Plan Advisor

Customize your Benefit Plan

ProHealth has been designed so that Plan Advisors can tailor Benefit Plans to best meet their clients’ needs. What sort of customization do we offer? With ProHealth multiple insurance carriers can be used for one plan, or employee eligibility can be determined by flexible units (from hours worked to trees planted). And that’s just the beginning.

Data Integrity and Security

At Canadian Benefit Providers security of client data is a top priority and our IT team persistently monitors access to our system. Our security is ensured by isolated database servers, multiple software gates and the assurance of industry standards when it comes to communication, storage and processes.

Real-time access to data

As the Plan Advisor you have access to all claims and adjudication data allowing you to better serve your clients.

Employee Log-In and Benefit Card

Employees have their own log-in, and with it have real time access to claims information. They can see payments, and can pull up Plan Summaries, Booklets, Cards & Forms. And with our Benefit Card, their claims will be adjudicated and compensated automatically. We deal directly with providers, with no intermediary involved.

High-profile promotion of client brand; integration of Plan Advisor brand

Employers invest in Benefit Plans to keep an engaged and committed workforce. Too often, they are not recognized for this investment. The ProHealth software promotes the Employer brand as well as the Plan Advisor brand – so that you too get recognized.

Access to our online ProHealth system for you, your clients and their employees.

Plan administrators can add, edit and manage employee files; they can access plan summaries and other important resources. Employees can see their employee record, view their claims and payments, and quickly access resources like booklets. And with our Benefit Card, their claims will be processed automatically. Unlike our competitors, claims are can be automatically topped-up with Health Care Spending Accounts. Information at your fingertips. Repetitive tasks simplified. Our easy-to-use software streamlines the administration of Benefit Plans for Human Resource staff, and saves them time.


Plan Sponsor

Online access to information, records and resources

Information at your fingertips. Repetitive tasks simplified. Our easy-to-use software streamlines the administration of Benefit Plans for Human Resource staff, and saves them time. Never has the internal management of Benefit Plans been so easy. With ProHealth, Plan Administrators have online access to add & edit Employee and Dependant Records. At the click of a mouse, they can pull up Plan Summaries, Booklets, Cards and Forms.

Employee Log-In and Benefit Card

Employees have their own log-in, and real time access to claims and their adjudication. They can see payments, and can pull up Plan Summaries, Booklets, Cards & Forms. And with our Benefit Card, their claims will be adjudicated and compensated automatically.

High-profile promotion of your brand

Employers invest in Benefit Plans to keep an engaged and committed workforce. Too often, they are not recognized for this investment. We promote Plan Sponsors to their employees, highlighting their commitment to their staff’s wellbeing.


Looking to Build a Benefit Plan?

The CBP ProHealth system allows plan advisors to build and sell competitive benefit plans, while minimizing administration related to groups and their employees. Advisors can build plans with multiple insurance carriers, and provide benefit cards for employees that enable the instant handling and compensation of dental and pharmacy claims.

With the ProHealth system, a trust can:

  • Add and edit groups
  • Build benefit plans with flexible rates
  • Add and edit employee and dependent Records
  • Access booklets, cards & forms
  • View and pull reports
  • View claims
  • Manage invoices & payments

An employer and their human resources staff can:

  • Add & edit employees
  • Access booklets, cards & forms
  • View and pull reports

And employees can:

  • View their employee records
  • View their benefit plan details
  • Access booklets, cards & forms
  • View their claims



Leading the Pack

Canadian Benefit Providers is dedicated to providing knowledgeable, flexible and creative Employee Benefit solutions for our clients. Our promise is to provide a fantastic service experience as well as tangible value to employers’ bottom lines.

What sets us apart?

Innovative Solutions

We provide Benefit Plans tailored to employer’s needs. Drawing from a wealth of industry knowledge, we use a range of insurance and self-insurance products to create customized plans for our clients.

Service & Communication

We are a full-service management company that provides consulting, brokerage, administration, and claim adjudication. We minimize the workload on an employer’s end, while handling employees’ claims in an effective and caring manner.

ProHealth Software

Our user-friendly and sophisticated software provides real-time access to records, data and resources. Information will be at your fingertips, and repetitive tasks will be simplified. The administration of Benefit Plans for Human Resources staff is streamlined and will save them time. Never has the internal management of Benefit Plans been so easy.

Employees also have their own log-in, and real time access to claims and their adjudication. They can see payments, and can pull up Plan Summaries, Booklets, Cards & Forms. And with our Benefit Card, their claims will be adjudicated and compensated automatically.

Cost

By implementing sophisticated industry solutions, consolidating administration fees, and using leading adjudication software, we reduce employer’s costs as well as their inflation curve.



Contact us to find out more.

Providers

Top-notch care for your Client Benefit Claims

** Important: sign up for EFT payments to avoid a delay in service during a possible Canada Post strike. Download the EFT form here.

Pharmacies

If a pharmacist’s software allows them to connect to a claim network they can register with CBP. To obtain a provider ID a pharmacist can fill out the registration form and fax it to us at 780-944-9168

To immediately acquire an ID contact our CBP Help Desk by email or phone. It is a quick and easy process.

Forms

Helpful documents

Dentists

If a dentist’s software allows them to connect to a CDA approved network, they will find us in the latest list of carriers. Look for CBP (Canadian Benefit Providers), carrier number 610202, under Telus Health Solutions group B.

Forms Helpful documents
ProHealth Help Desk:
T: 780.944.9166 ext 280
E: helpdesk@cbproviders.ca

Help Desk Hours, Summer
Monday – Friday: 7 am – 6pm MST
Saturday, Sundays and Holidays: Closed

Other Providers

  • To apply for online claims submission or sign up for direct payments go here and download the required forms

  • Contact Us

    Canadian Benefit Providers Inc.
    301-8925 51 AVE NW Edmonton AB, T6E 5J3, Canada

    If you are experiencing any difficulties with CBP systems, please contact:

    ProHealth Help Desk

    Phone: 780.944.9166 ext 280
    Email: helpdesk@cbproviders.ca

    Help Desk Hours
    Monday – Friday: 7 am – 6pm MST
    Saturday, Sundays and Holidays: Closed

    To join the CBP family as a broker or Trust, a certified pharmacy, dental office, other provider, or for other general inquiries, please contact:

    Canadian Benefit Providers:

    T: 780.944.9166 | F: 780.944.9168 | toll free: 855-944-9166
    E: helpdesk@cbproviders.ca